By augmenting IVR applications with voice salvia online confirmation

Periphonics salvia legal Partners with T-NETIX to boost Automated Transaction Processing

Services with Voice Confirmation

Talents
Periphonics will continue to work with T-NETIX to port SpeakEZ Voice is salvia legal Print(SM) invention to OSCAR (Open Signal Computing and Diagnostic Resource), Periphonics' advanced platform patterned especially for leading-edge speech salvia prices processing algorithms. The IVR applications are going to prompt the caller to "voice assert" their identity. The spoken answer is so therefore packaged and sent to an OSCAR running SpeakEZ, where it is certainly compared to the caller's previously enlisted voice print stocked on the Periphonics Voice Theme Data bank Server. The confirmation engine are going to send an email back about the IVR application, specifying no matter if go into must be accepted or denied.
"As the frequency and usefulness of telephone-based commercial exchanges augment, call centre supervisors are more engaged than ever with fraud safety," mentioned Ron Beyner, vice chairman of commercial services at T-NETIX. "Touch-tone-based accounts and PINs, may just be cloned or 'hacked.' With SpeakEZ Voice Print(SM) invention, an account would be protected against unauthorized go into, even if ever the 'fraudster' recognizes the account holder's voice print password. And since voice print accounts may just be chosen and enlisted by the client, they don't require as frequently help, that salaries operational cost gains to networks carriers."
"By augmenting IVR applications with voice confirmation invention, our consumers could lower unauthorized go into to secure applications," mentioned Ken Holl, senior program manager, advanced recognition invention at Periphonics. "SpeakEZ is manufactured to effortlessly incorporate with our platform, and might be retrofitted to our installed base of VPS systems."
"We're pretty pleased to go into into this correlation with Periphonics," stated Tom Huzjak, T-NETIX Chief executive officer and chairman of the board. "Countless of the foremost financial institutions, brokerage corporations and telecoms organizations that have declared interest in our SpeakEZ Voice Print(SM) invention use Periphonics IVR systems. Through this correlation, we think through shortening the time to trade interval for new voice print invention experimentation and installations. We believe the language-independent mother nature of our invention makes it ready for the universal large grocery stores, and Periphonics' universal attendance are going to support us reach this large grocery stores."
ABOUT PERIPHONICS
Periphonics Corp builds, advertises and helps with goods salvia legal and experienced services for Pc Telephony Integration and for Telecom Broadened Affiliation Services exploiting technological innovations namely Interactive Voice Reaction (IVR), speech input, messaging, fax and Internet browsers. The Firm’s goods and services automate call and transaction processing, augment call centre agent productiveness, and frequently formulate new income waterways for its consumers. Headquartered in Bohemia, New York (Long Island), Periphonics has systems installed in additional than 50 nations world wide.
ABOUT T-NETIX


SOURCE T-NETIX, Inc.

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-0- 06/25/98


, Vice chairman of promoting of T-NETIX, Inc.,,; or Wayne Brownish, Senior Vice chairman of Carl Thompson Affiliates,, , Inc.; Periphonics Corp
ST: Colorado
IN: TLS CPR
SU: CON

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